> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jobrco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions About Jobr AI Employees

> FAQs about Jobr AI employees (also called AI agents) — how they work, how long setup takes, how to control them, and how they fit into your business.

Whether you're considering your first AI employee or you're already live and want to understand more about how things work, this page covers the questions business owners ask most. If you don't find what you're looking for here, your Jobr account manager is always your best next stop.

<AccordionGroup>
  <Accordion title="Are AI employees the same as AI agents?">
    They're closely related, and you'll see both terms used for Jobr. An "AI agent" is the underlying technology — software that can take actions on its own toward a goal. An "AI employee" is how Jobr packages it: an AI agent built around one role in your business, deployed and operated by us, working within limits you set and escalating what matters. Every Jobr AI employee is an AI agent — but it's a done-for-you worker, not a framework you assemble yourself.
  </Accordion>

  <Accordion title="How long does it take to get my AI employee live?">
    The typical timeline is **around 4 weeks** from kickoff to go-live:

    * **Week 1** — Role mapping. Jobr learns how the work happens in your business today: your process, your tone, your rules, and your edge cases.
    * **Weeks 2–3** — Building the employee. Your AI employee is custom-built and trained around your specific operation.
    * **Week 4** — Deployment and go-live. Jobr deploys the employee, runs final checks, and it starts handling real work.

    There's no year-long rollout. You have a working employee in weeks.
  </Accordion>

  <Accordion title="What do I need to provide to get started?">
    To build an AI employee that genuinely works like someone you trained, Jobr will ask you for:

    * **Process documentation** — how the work is done today, step by step
    * **Examples of your communications** — past emails, messages, or responses that reflect your voice and standards
    * **Your policies and rules** — what the employee should and shouldn't do, and under what conditions to escalate
    * **Access to relevant systems** — depending on the role, this might include your email inbox, CRM, invoicing software, or scheduling tool

    Your account manager will walk you through exactly what's needed during the discovery call.
  </Accordion>

  <Accordion title="Can I start with more than one AI employee at once?">
    You can, but Jobr recommends starting with **one role** — specifically the one that's costing you the most right now. Getting that first employee live and proven gives you a clear picture of the value before you scale. Once it's running well, adding more roles is straightforward.
  </Accordion>

  <Accordion title="Is this just a chatbot?">
    No. A chatbot is a simple decision tree or keyword-matcher — it can handle a short list of predictable questions and not much else. A Jobr AI employee is custom-trained on your specific workflow, tone, policies, and edge cases. It handles nuance, not just FAQs. It works like someone you onboarded, because it was built that way.
  </Accordion>

  <Accordion title="Will it replace my team?">
    A Jobr AI employee takes over the **repetitive, high-volume parts** of a role — the work that doesn't require human judgment but eats up hours every day. Your team is freed up to focus on the work that genuinely needs them: complex decisions, relationship-building, and anything that requires real expertise. You're not replacing people — you're removing the grind.
  </Accordion>

  <Accordion title="What happens when the AI doesn't know the answer?">
    It escalates to a human. Every Jobr AI employee operates within guardrails and escalation rules that you define during onboarding. If a situation falls outside those boundaries, the employee hands it off to the right person on your team rather than attempting a guess. It never makes up answers or overreaches.
  </Accordion>

  <Accordion title="Who runs and maintains the AI employee?">
    **Jobr does.** You don't manage a platform, maintain a build, or monitor performance dashboards. Jobr handles all of that — monitoring your AI employee's performance, applying updates, tuning the training over time, and resolving any issues. You receive daily reports on what the employee handled, and your account manager is always available if something needs attention.
  </Accordion>

  <Accordion title="How much does it cost?">
    Pricing is specific to the role and the scope of the engagement. It's designed to be a fraction of what a full-time hire would cost — no salary, no benefits, no turnover. To get a quote for your situation, [book a call at jobrco.com](https://www.jobrco.com/#book) and Jobr will walk you through what makes sense for your business.
  </Accordion>

  <Accordion title="Is there a contract or minimum term?">
    Contract terms are discussed during the discovery call and depend on the engagement. Your account manager will cover this with you before anything is agreed. There's no generic sign-up flow — every engagement is set up to match the scope of the role.
  </Accordion>

  <Accordion title="Can I control what my AI employee does and doesn't do?">
    Yes, fully. During onboarding you define the guardrails — what the employee can handle, what it should escalate, what it should never do, and what limits apply. For example, you might set a rule that any refund over a certain amount automatically goes to a human, or that the employee never makes a commitment on pricing. You can request changes to these rules at any time through your account manager.
  </Accordion>

  <Accordion title="What data does the AI employee have access to?">
    Only the data required to perform its specific role. Access is scoped during the role mapping phase and agreed upon with you before deployment. Your AI employee isn't connected to anything it doesn't need, and Jobr doesn't use your business data for anything outside of building and running your employee.
  </Accordion>

  <Accordion title="Can I pause or stop the AI employee?">
    Yes. Contact your Jobr account manager and they will pause or decommission the employee. There's no self-serve off switch to worry about — everything goes through your account manager so that pauses are handled cleanly and nothing falls through the cracks.
  </Accordion>
</AccordionGroup>