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Overdue payments are a cash flow problem that compounds quietly. The invoices pile up, nobody gets around to chasing them because it’s uncomfortable and time-consuming, and the money sits outstanding longer than it should. Your Jobr collections AI employee — an AI agent built for AI collections — handles every overdue payment follow-up automatically — on the schedule you set, in the tone that fits your business, without involving your team in the uncomfortable part. It follows up politely and persistently until the account is resolved.

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What it handles

Your collections AI employee manages the entire follow-up workflow for overdue accounts:
  • Identifies overdue invoices — monitors your accounts and flags what’s past due based on your payment terms
  • Sends follow-up messages on schedule — reaches out at the intervals you define, with the right message for each stage
  • Escalates unresponsive accounts — when an account doesn’t respond after a defined number of touches, it routes to a human
  • Tracks resolution — marks accounts as resolved when payment is received and stops follow-up automatically

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Key benefits

  • Consistent follow-up — every overdue account gets the same reliable cadence, no matter how busy the week is
  • No awkward conversations for your team — the AI handles the chasing so your people can focus on relationships, not collections
  • 24/7 execution — follow-ups go out when they’re scheduled, not when someone gets to them
  • Polite but persistent tone — professional, firm, and on-brand — you define it, the AI delivers it

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What you configure

Jobr works with you during setup to build the collections workflow that matches your business:
  • Follow-up schedule — when messages go out relative to the due date (for example: day 1, day 7, day 14)
  • Tone — professional, firm, friendly, or a combination depending on the stage of the sequence
  • Escalation rules — how many touches before an account routes to a human, and who receives it
  • Resolution criteria — what counts as resolved and stops the follow-up sequence
Set the follow-up schedule based on your typical payment terms — most teams start with a 3-touch sequence and adjust from there based on what works for their customer base.
The AI employee sends messages on your behalf with your brand voice — Jobr trains it on your tone during setup, so every message sounds like it came from your business.