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What Gmail does

Connect a Gmail mailbox to an employee and it will watch new messages, propose replies, and either send, queue, or draft them based on the approval mode you choose.

Approve-first

Drafts wait in the approvals queue.

Auto

Sends directly, with the safety valve and escalation instructions active.

Gmail draft

Leaves a native Gmail draft in your mailbox. You send it yourself.

Connect Gmail

1

Open the connectors page

Go to /app/connectors and choose Gmail.
2

Sign in with Google

Authorize the Google account whose mailbox the employee should watch.
3

Choose an approval mode

Per employee, set whether Gmail is approve-first, auto, or gmail draft.

Daily limits

To keep usage predictable: See Actions and usage for full detail.

Good practices

Gmail draft mode is a great intermediate step: your employee does all the writing work, you keep the final click.

Next

Slack

The other main surface.

Approval modes

Choose freedom per channel.